How to fix frequency out of range problems in PUBG.

PUBG is not a game you can play on a low-end system. You’ll need something that has at least 8GB of RAM, and lower-end systems usually don’t have that much. A mid-range system might have that and the processing power needed to run the game. RAM and processing power aren’t the only requirements PUBG has. There are other requirements that will prevent you from running the game if you don’t meet them.

Fix “Frequency out of range” issues in PUBG

The “Frequency out of range” issues in PUBG is a rendering issue. More specifically, your monitor is too old or the settings are wrong and the game won’t run on it. When you see this error, the game usually crashes. If your monitor was running the game without any problems and you suddenly see this error, the problem could be with the graphics driver. Try the following solutions.

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1. Check the refresh rate of the monitor

Monitor refresh rate does not normally change, but a driver or game update can cause it to change.

Open the Settings app using the Win + I keyboard shortcut.
Go to Screen.
Scroll down and click Advanced display settings.
Open the Refresh Rate drop-down menu.
Choose 60Hz or 144Hz.

On the same screen, click Display Adapter Properties.
Switch to the Monitor tab.
Make sure the refresh rate is set to 60Hz or 144Hz.

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2. Switch to windowed mode

Some players were able to resolve the issue by playing PUBG in windowed mode instead of full screen. You can change the mode in the game settings, although in some cases the game crashes before you can access the settings. If you can’t change the game’s display mode, try the other solutions.

3. Roll back the graphics driver

“Frequency out of range” issues in PUBG have been reported by players using Nvidia Gsync and driver version 388.31. If you have recently updated the GPU driver on your system, you should roll back to an older version.

Open Device Manager.
Expand graphics cards.
Double-click the GPU.
Switch to the Control tab.
Click Roll Back Driver.
Go back to any previous version available.
Reboot the system after the rollback is complete.

4. Update the graphics driver

Just as a driver update can cause the frequency issue issue, you can also fix it. A new update may fix the problems that a previous one caused. Check if a driver update is available for your GPU and install it.

Open Device Manager.
Expand graphics cards.
Right click on the GPU and select Update manager.
Search for drivers online and install the available drivers.
Restart the system.

5. Disable gsync

Nvidia’s Gsync is known to cause the “frequency out of range”. Turning it off fixes the problem.

Right-click an empty area of ​​the desktop and select Nvidia Control Panel from the menu.
Look for a plus button next to View.
Click Set up G-SYNC.
Uncheck Enable G-SYNC.


The frequency out of range issue can appear even if the game has been running smoothly on your system for years. This is usually due to a driver problem. However, it is a good idea to check if your hardware is damaged. Your monitor, HDMI cable and even the GPU can be damaged. To be sure, run a diagnostic check on the GPU.